FAQ / Support
Common questions
You may be in the wrong organization or workspace, missing access for that page, or blocked by billing or setup status. Ask an administrator to check Access Control and the active workspace.
Why can I sign in but still not open a page?
You may be in the wrong organization or workspace, missing access for that page, or blocked by billing or setup status. Ask an administrator to check Access Control and the active workspace.
Why do I need both an integration and an ad account?
The integration connects Goatzilla to the provider. The ad account decides which provider account the workspace uses for campaign work.
Why does campaign data look different after refresh?
Ads Manager shows provider campaign data. Refreshing can update status, names, metrics, or child items based on what the provider returns.
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